Getting Paid
Credit Note (VAT Act section 21)
A credit note that adjusts a tax invoice you already issued - for an overcharge, a return, a cancelled item or a discount - showing the correct details under VAT Act section 21 so both sides can fix their VAT.
Low risk
General use - safe to send as-is once you've filled the gaps.
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When to use this
- •You overcharged or made a pricing error on a tax invoice already issued
- •Goods were returned or work was cancelled after invoicing
- •You agreed a discount or settlement after the invoice went out and need to adjust the VAT