Keep every defect tracked, photographed and dated, until it's signed off.
For small firms handing over jobs without losing the final payment. Room-by-room, priority-coded snag list with dual sign-off in a single PDF.
Snagging is where most domestic disputes start. A client spots a mark on a wall 3 months later and claims the whole job is defective. A proper snag list at handover - signed by both parties - proves what was and wasn't flagged.
Disclaimer: This is a snagging record, not a survey or structural assessment. If you suspect a structural, electrical or gas safety issue, get a qualified professional to inspect.
Job Details
What the law actually says
- •Under the Consumer Protection Act 68 of 2008 your work must be of a reasonable quality and free of defects. A clear, dated snag list is how you and the client agree what still needs fixing before final sign-off and payment.